Security Solutions

Compliance (HIPAA, GLBA, SOX), DR/BCP, Risk Assessments, Antivirus Applications, VPN

Network Engineering & Operations (Voice/Data/Video)

LAN/WAN design, remote monitoring and access solutions, technical evaluations

Systems Management

Server administration/hosting, disaster recovery, performance analysis, storage solutions

Desktop & Help-Desk Support

Break/Fix, configuration, procurement, moves/adds/changes

Interim Staffing

CIO, Sales, Technical Outsourcing

Contour's IT professionals are certified and experienced in the areas that are critical to your organization's success.

In today's economy, business as usual is no longer a viable competitive option. Contour has been helping customers improve business performance, develop strategies or solve technical problems by offering a full spectrum of support services. These services provide our clients with the flexibility to pick and choose what fits their technical and/or business requirements.

Murphy's Law, which has passed the test of time, states, "anything that can go wrong, will".

The technical questions this reality raises are, how reliable are application support servers or mainframe computers? Are critical files backed-up automatically on a daily basis? Do systems have enough capacity to stay ahead of the demand curve? Would a business be able to survive if the workplace was inaccessible? Are the dependencies that contribute to the total-cost-of-ownership defined or understood? Are equipment upgrades or replacements determined well in advance of the need? Are disaster recovery procedures documented and tested?

If you have concerns about any of these issues you can take some solace in knowing that you are not alone. According to research performed by Forrester and Gartner, over 75% of the computer systems in production are not operating reliably or at peak efficiency due to either mis-configured hardware/software or the lack of operational knowledge attributed to inadequate performance measurements. How well a system functions is dependant on four interlocking technical characteristics: 1) application coding techniques, 2) information storage and placement, 3) available bandwidth, and 4) the attributes of the computer platform. If any one of these four consumables are not actively managed or maintained, operating costs rise, performance degrades and ultimately the system fails.

Contour can provide you with the peace of mind that comes with professional systems management. Our personnel have years of practical experience having built and managed sophisticated systems that are both cost-effective and reliable. We provide technicians specializing in the following areas:

  • Windows (XP, NT, 2000, ME) - evaluation and installation
  • Unix Operating Systems - hardware/software configuration, implementation, administration and hosting
  • Storage solutions - information archiving, data backups, SAN design and implementation, EMC/STK products, Veritas/Legato applications
  • Database Engineering - Oracle, Sybase, SQL design and implementation