Security Solutions

Compliance (HIPAA, GLBA, SOX), DR/BCP, Risk Assessments, Antivirus Applications, VPN

Network Engineering & Operations (Voice/Data/Video)

LAN/WAN design, remote monitoring and access solutions, technical evaluations

Systems Management

Server administration/hosting, disaster recovery, performance analysis, storage solutions

Desktop & Help-Desk Support

Break/Fix, configuration, procurement, moves/adds/changes

Interim Staffing

CIO, Sales, Technical Outsourcing

Contour's IT professionals are certified and experienced in the areas that are critical to your organization's success.

In today's economy, business as usual is no longer a viable competitive option. Contour has been helping customers improve business performance, develop strategies or solve technical problems by offering a full spectrum of support services. These services provide our clients with the flexibility to pick and choose what fits their technical and/or business requirements.

When you invest in technology for your business, you expect solutions that let you focus on your work and not on the acquired technology. PCs, Servers and associated applications are, after all, meant to improve productivity not act as a disrupting force or distraction from the work to be done. Disruption and distraction however, tend to be the rule not the exception due to a few fundamental differences that exist between the sales presentation and the product delivered. First, PCs and related equipment are mass-produced commodities which usually come with a basic configuration from the manufacturer or distributor. Since there is no "one-size-fits-all" solution this business model, while benefiting the seller, creates system integration work for the buyer. Second, the rate of change associated with this technology has significantly reduced its useful-life, making upgrades and replacements an ongoing and complicated cost of doing business. All too often these two factors result in technical investments that manage the buyer and not the other way around.

Partnering with Contour can simplify this process and reduce the complexity and cost associated with the installation of new or enhanced technology. We work with our clients to perform a comprehensive review of your organization's current systems versus its needs. Knowing what's required as opposed to what's nice to have goes a long way toward stabilizing operating expenses and providing the proper technical infrastructure. Contour ensures new equipment is properly configured and fully tested, before it is shipped to your site. This pre-staging exercise eliminates problems and downtime which are costly in dollars and corrosive in terms of frustration and lost opportunities. Coupled with our client training program we deliver a cohesive computing platform allowing our customers to work more efficiently with less disruption and distraction.

Contour employs a staff of certified computer technicians with extremely high standards, both in technical knowledge and customer satisfaction. We have earned a reputation for excellence, specializing in the following areas:

  • PC/Server Support - hardware/software upgrades, problem determination/resolution, preventative & general maintenance (break/fix)
  • Relocation Efforts - project management, moves/adds/changes
  • Desktop/Server Configurations - procurement, pre-configuration, staging & integration testing
  • Help-Desk Systems - application evaluation, implementation & operation
  • Needs Assessment - hardware/software audit/evaluation, inventory documentation & management, In/Outsource analysis
  • Operating Systems - Windows 2000, NT, UNIX, WIN95/98/ME, 3.1/3.11 & DOS